How do I qualify for the Lifeline Program?

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Only eligible individuals may enroll in the Lifeline program. Lifeline service is limited to only one wireless or landline Lifeline benefit per household. You also cannot receive Lifeline benefits from multiple service providers.

According to the Lifeline program, a household is defined as 'any individual or group of individuals who live together at the same address and share income and expenses.' You may be eligible if you live at an address that consists of multiple households, such as a nursing home or homeless shelter.

Eligibility for Lifeline varies by state, however, eligibility can be easily determined if you meet ONE of the two qualification criteria below:

  • You participate in a government assistance program
  • Your total household income meets your state's Federal Poverty Guidelines

The Cintex Wireless Lifeline Program is available to Louisiana Residents Only Sign Up Now


You may qualify for Lifeline if you participate in one of the following government programs:
  • Food Stamps (SNAP)
  • Medicaid
  • Federal Public Housing Assistance / Section 8
  • Supplemental Security Income (SSI)
  • Veteran's Pension and Survivors Pension Program
  • Eligibility Programs for Residents of Federally-Recognized Tribal Lands: Food Distribution Program on Indian
  • Reservations (FDPIR), Bureau of Indian Affairs General Assistance (BIA), Tribally Administered Temporary Assistance for Needy Families (TANF), Headstart (meeting income qualifying standards) (Tribal)


You may also be eligible for Lifeline if your total household income is at or below your states Federal Poverty Guidelines. Federal guidelines may vary by state. Refer to the chart below to see your states income guidelines and see if you qualify.

The amounts listed in the chart below shows the maximum total household income you can earn in order to be eligible for Lifeline. Your income must be at or below the guidelines to qualify.
Household Size 48 Contiguous States, DC, & Territories Alaska Hawaii
1 person $17,388 $21,722 $20,007
2 people $23,517 $29,390 $27,054
3 people $29,646 $37,058 $34,101
4 people $35,775 $44,726 $41,148
5 people $41,904 $52,394 $48,195
6 people $48,033 $60,062 $55,242
7 people $54,162 $67,730 $62,289
8 people $60,291 $75,398 $69,336
For each additional person, add $6,129 $7,668 $7,047

Note: The Federal Poverty Guidelines are adjusted annually, and the above chart reflects guidelines for 2021.

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