Medicaid Office Hattiesburg MS: Address, Phone & Services

Finding the right Medicaid office Hattiesburg MS can feel frustrating when you need help with an application, renewal, or a case update and are unsure where to start. A missing document, outdated contact information, or a wrong office visit can slow down the process when you need answers the most.

That is why knowing the office location, available services, and what to bring to your visit can save you time and make your Medicaid journey smoother. Read on to find the key details you need before reaching out or visiting the Hattiesburg office.

1. Medicaid Office Hattiesburg MS: Address and Contact Information

If you need in-person assistance, the Hattiesburg regional Medicaid office is a local resource for residents who need assistance with Mississippi Medicaid applications, eligibility questions, renewals, and case updates. Residents should confirm office availability and service areas before visiting.

Which counties does the Hattiesburg office serve?

The office commonly assists residents from:

• Forrest County
• Lamar County
• Perry County

If you live outside these counties, your case may be handled by another regional Medicaid office.

Check office hours before you visit

Office hours can occasionally change because of holidays, weather conditions, or administrative updates. Before making the trip, call the office or check the Mississippi Division of Medicaid website to confirm business hours and whether an appointment is recommended.

2. What Can the Hattiesburg Regional Office Help With?

The Medicaid office Hattiesburg MS assists with many of the services people need throughout the life of their Medicaid case.

• Submit or get assistance with a Medicaid application: Staff can help explain the application process and where to submit required information.
• Ask eligibility questions: Staff can explain basic eligibility requirements and what documents may be needed.
• Provide requested information: Submit proof of income, identity, residency, or other documents requested for your case.
• Report case changes: Update your address, household size, income, or other information that could affect eligibility.
• Complete Medicaid renewals: Renew your benefits when your eligibility review is due.
• Understand notices: Get help explaining letters or notices you receive about your Medicaid case.

When should you visit instead of using online services?

Although many tasks can be completed online, visiting the Medicaid office Hattiesburg MS may be the better option if:

• You need to submit original documents.
• Your application requires additional verification.
• You received a notice you don’t understand.
• Your online account isn’t working properly.
• You have a complex case involving multiple household members.

>>> Read more: Does Medicaid Cover Cancer Treatment? What You Should Know

3. What to Bring Before Visiting the Medicaid Office Hattiesburg MS

Bringing the right paperwork can make your visit faster and reduce the chance of having to return.

Depending on your situation, consider bringing:

• Government-issued photo ID
• Social Security numbers or related documentation, if required for your eligibility category.
• Proof of Mississippi residency
• Recent income documents
• Insurance information, if applicable
• Any Medicaid letters or notices you’ve received
• Documents related to the reason for your visit

If you’re unsure which documents are required, calling the Medicaid office Hattiesburg MS before your appointment can save time.

4. How to Apply for Medicaid in Hattiesburg

Applying for Medicaid is usually easier when you prepare ahead.

Step 1. Check your eligibility

Review Mississippi’s Medicaid eligibility guidelines to see whether your household may qualify.

Step 2. Gather your documents

Collect proof of identity, income, residency, and any additional documents requested for your eligibility category.

Step 3. Submit your application

You can apply online, by mail, or seek assistance from the Medicaid office Hattiesburg MS if you need help completing the process.

Step 4. Respond to follow-up requests

If Medicaid requests additional information, submit it promptly to help avoid delays in processing your application.

Step 5. Watch for your eligibility decision

Once your application has been reviewed, you’ll receive a notice explaining whether you’re approved and what to do next.

>>> Read more: Is Molina Medicaid or Medicare? The Difference Explained

5. Your Medicaid Benefits May Open the Door to More Everyday Support

Visiting the Medicaid office is often only one step in managing your healthcare coverage. After that, staying reachable can be just as important when you need to receive updates, respond to notices, or stay in contact with your healthcare providers.

Fortunately, eligible households may have another way to make communication costs easier to manage through the Federal Lifeline program, which helps lower the cost of qualifying phone service or internet service through participating Eligible Telecommunications Carriers (ETCs).

If you participate in Medicaid, you may qualify for Lifeline. Households may also qualify through income requirements or other approved assistance programs.

One participating provider is Cintex Wireless, which has helped eligible customers access Lifeline-supported wireless service.

As Cintex Wireless has merged into AirTalk Wireless, eligible applicants can benefit from a smoother enrollment journey and more device choices, making it easier to find a wireless option that fits their communication needs.

Depending on qualification, available benefits may include:

• Lifeline-supported wireless service
• Unlimited talk and text
• Monthly mobile data
• A free or discounted smartphone through provider offers, depending on eligibility and availability

For many households, reliable phone service is not just a convenience. It can be the connection that helps them stay informed, respond when action is needed, and manage their healthcare journey with fewer barriers.

IMPORTANT: The government does not subsidize devices. Lifeline programs cover basic service costs only. Free or discounted devices, upgrade plans, or top-ups are exclusive benefits provided by Cintex Wireless and AirTalk Wireless as part of the promotional offers. Terms and conditions apply. Limited-time promotion—offers vary by state, stock availability, and eligibility.

6. FAQs

Do I need an appointment before visiting?

Appointment requirements may vary. Calling ahead can help confirm whether you need an appointment and what documents to bring.

Can I renew my benefits without going to the office?

Yes. Many Medicaid renewals can be completed online, by mail, or by phone, depending on your situation.

Can I check my application status online?

Depending on your application method and account setup, you may be able to check your Medicaid status or manage your case through Mississippi’s available online services.

Which counties are handled by the Hattiesburg office?

The Medicaid Office in Hattiesburg, MS primarily serves residents of Forrest, Lamar, and Perry Counties. If you live in one of these counties, you can typically visit the office for assistance with Medicaid applications, eligibility questions, renewals, document submission, and other case-related services.

What should I do if I can’t reach the regional office?

If you’re unable to contact the Medicaid office Hattiesburg MS, try calling again during regular business hours, use available online services, or contact the Mississippi Division of Medicaid for additional assistance.

Conclusion

The Medicaid office Hattiesburg MS is an important resource for residents of Forrest, Lamar, and Perry Counties who need help with applications, eligibility questions, renewals, case updates, or required documents.

Knowing the office’s contact information, preparing the right paperwork, and understanding which services are available can make the process much smoother.